HfS Research Expands Benchmarking Service

PriceIndicator, the benchmarking service from HfS Research, has now expanded to include insurance and healthcare BPO pricing. “The expansion adds insurance and healthcare payor industry-specific BPO price points by analyzing rates on voice, data and non-voice administration BPO activities that support these key industries.” PriceIndicator already provides services for Finance and Accounting BPO and Application Development Maintenance (ADM) services.