Cottrill Research, LLC

HfS Research Expands Benchmarking Service

PriceIndicator, the benchmarking service from HfS Research, has now expanded to include insurance and healthcare BPO pricing. “The expansion adds insurance and healthcare payor industry-specific BPO price points by analyzing rates on voice, data and non-voice administration BPO activities that support these key industries.” PriceIndicator already provides services for Finance and Accounting BPO and Application Development Maintenance (ADM) services.

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