Gartner’s Joseph Neapolitan and Jane B. Disbrow have just published a new report entitled “Protect Your Software Investment by Negotiating Order Forms Vigilantly to Avoid Conflict with the Master Agreement.” The summary reads:
IT procurement professionals often vigilantly negotiate new master agreements but give less attention to order forms or appendixes, which take precedence over, or revise, a prior agreement. Protect your investment by knowing how to identify and avoid problems in software license order forms.
